Frequently Asked Questions


The following are “Frequently Asked Questions” about the settlement.

If you do not find an answer to your question here, please call us toll-free at 844-798-3628 to speak to a Customer Service Representative.

  • Documents such as the Complaint and Settlement Agreement can be found by clicking here.
  • You can contact the Settlement Administrator at the contact information listed here.
What is this lawsuit about?

Plaintiffs brought this class action lawsuit against Google Inc. on July 11, 2008, alleging that Google failed to disclose to its AdWords customers that it placed their ads on websites known as parked domains and error pages. Parked domains are websites with little or no content, and error pages are websites that users visit when they enter an unregistered address into their web browser. Plaintiffs claimed that parked domains and error pages are low-quality and that Google’s conduct violated California’s laws against unfair competition and false advertising and sought restitution—money awards—for class members. Google denied these allegations.

How do I know if I am part of the Settlement?

You are a class member if, during the period from July 11, 2004 through March 31, 2008, you were a United States resident who had a Google AdWords account and were charged for clicks on advertisements appearing on parked domains or error pages. Both individuals and businesses can be class members.

How much money will I get?

If you are a class member, and you submit a valid and timely claim form, you will receive a payment from the settlement fund in proportion to the amount of money you spent on parked domains or error pages between July 11, 2004 and March 31, 2008. The amount you receive will depend on how many class members file claims. You must have spent at least $1.00 on AdWords ads served on parked domain and error pages between July 11, 2004 and March 31, 2008 to receive a payment from the settlement fund. The maximum amount you can receive is the total amount you paid for ads on parked domains and error pages during this time period.

What do I need to do?

If you are a class member, and would like to receive a settlement payment, you must submit a claim form no later than June 21, 2017. You may complete the claim form online here or you may mail your claim form to us at:

Google AdWords Settlement
c/o Analytics Consulting LLC
P.O. Box 2005
Chanhassen, MN 55317-2005

If you believe you are a class member but did not receive a notice, please call toll-free 844-798-3628 to speak to a representative. You will need to provide the Contact Email ID or AdWords Customer ID associated with your Google AdWords Account.

Do I have a lawyer in this case?

The law firm of Schubert Jonckheer & Kolbe LLP was appointed by the Court to represent the class in this case. Schubert Jonckheer & Kolbe LLP has been assisted by several other law firms since the case was filed in 2008. Their contact information is available here.

When will Courts decide if my payment is approved?

The Court will hold a Final Fairness Hearing on July 27th, 2017 at 9:00 a.m. at the following location:

U.S. District Court for the Northern District of California
San Jose Courthouse, Courtroom 4 – 5th Floor
280 South 1st Street
San Jose, CA 95113

At this hearing, the Court will consider:

  1. Whether the settlement is fair, reasonable, and adequate;
  2. Whether to approve the service awards to the class representatives; and
  3. Whether to approve the award of attorneys’ fees and expenses to the attorneys for the class.
What if I have more questions?

You may call the Settlement Administrator toll-free at 844-798-3628. You may also email and your inquiry will be responded to as quickly as possible.