Frequently Asked Questions


The following are “Frequently Asked Questions” about the settlement.

If you do not find an answer to your question here, please call us toll-free at 844-798-3628 to speak to a Customer Service Representative.

  • Documents such as the Complaint and Settlement Agreement can be found by clicking here.
  • You can contact the Settlement Administrator at the contact information listed here.
What is this lawsuit about?

Plaintiffs brought this class action lawsuit against Google Inc. on July 11, 2008, alleging that Google failed to disclose to its AdWords customers that it placed their ads on websites known as parked domains and error pages. Parked domains are websites with little or no content, and error pages are websites that users visit when they enter an unregistered address into their web browser. Plaintiffs claimed that parked domains and error pages are low-quality and that Google’s conduct violated California’s laws against unfair competition and false advertising and sought restitution—money awards—for class members. Google denied these allegations.

How do I know if I am part of the Settlement?

You are a class member if, during the period from July 11, 2004 through March 31, 2008, you were a United States resident who had a Google AdWords account and were charged for clicks on advertisements appearing on parked domains or error pages. Both individuals and businesses can be class members.

Do I have a lawyer in this case?

The law firm of Schubert Jonckheer & Kolbe LLP was appointed by the Court to represent the class in this case. Schubert Jonckheer & Kolbe LLP has been assisted by several other law firms since the case was filed in 2008. Their contact information is available here.

What if I have more questions?

You may call the Settlement Administrator toll-free at 844-798-3628. You may also email and your inquiry will be responded to as quickly as possible.